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Les Barclays's avatar

People are starting to learn that not all SaaS companies are the same, but it's taken those people too long to realise that. It's more nuanced than the current narrative that everyone seems to be running with and taking at face value.

The dispersion in SaaS (which I've spoke on in various writings) will be important going forward. From a PE/PC viewpoint, some companies are vertical SaaS that have deep workflow integration, sticky enterprise contracts & limited AI substitution risk. These types may be able to refinance or A&E through the maturity wall and possibly come out of it relatively unscathed. For companies closer to Medallia, A&E isn’t an option for horizontal SaaS businesses with generic problems LLMs can solve, as they lack the terminal value.

Deidre Woollard's avatar

There’s always nuance behind the “x sector is cooked” narrative. Some of it is finding the leader or best in the field and assessing their ability to adapt. It doesn’t always work (Chegg is a good example of when it doesn’t) but there are gems to be found when broad sentiment looks the other way.

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